 Shop for Colic RemediesGo Back To Main Shopping Page
Frequently Asked Questions
If you have questions which are not answered on this page, PLEASE email me at sales@colichelp.com. Your purchase from from our retail store, DownTheLane.com will show up on your credit card as a purchase from Earth's Magic Inc
-
How quickly do you ship the orders?
- Your order will be processed and shipped within 2 business days. Orders placed on Friday, after 1 PM ET, will be shipped on Monday. Orders will not be shipped on legal holidays when the United States Post Office is closed.
-
How will my order be shipped and how long until I receive my order?
- - Orders shipped via First Class Mail in the United States will be shipped usually arrive in 5 to 7 business days depending on the quality of the postal service where you live. Orders to Hawaii, Alaska, Military Addresses and other US Territories will take a bit longer to arrive.
- - Priority Mail shipments usually take 2 to 3 days to arrive.
- - The shipping time for orders to locations outside the United States will depend on where the package is going to and transit time through customs.
-
Do you ship product outside the United States?
- We do ship to address outside of the United States. Please visit our retail site, DownTheLane.com, to find out which contries we ship to.
-
What "return address" do you use on the package?
- The return address on our packages will be Earth's Magic Inc (our parent company name).
-
Do I have to order online?
- No. You can order by mail with a money order ( in US funds only please! ). All you need to do is place your order normally and choose payment via Money order. You can then send payment and a copy of your order to the address listed on the finalized order page.
-
Will my information be shared with anyone?
- Definitely not! We value the fact that you have chosen to shop with us and would like to build a good working relationship with you. Sharing your information with any other company would definitely defeat that goal.
| 
|